Sarel Can Kohen
PROFESSIONAL
EXPERIENCE
Getir
Product Manager
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Led two cross-functional teams, performing at a consistent 90%+ sprint completion rate despite 20% scope creep by optimizing Scrum processes and implementing DoR & DoD practices.
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Developed payment recovery features, such as POS retry and PSP fallback, recovering more than 1.5 million USD in revenue within the first 6 months.
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Reduced error rates from 3% to 1% and improved system reliability by analyzing payment data and implementing dynamic error mapping features to address gaps in error management.
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Streamlined operations and enhanced user experience across the Getir ecosystem by developing an internal tool, reducing Support team reaction time by 75%.
4/2024 - Present
Getir
Product Transformation and Project Manager II
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Spearheaded the transformation of the product organization to an OKR-led framework, enhancing strategic alignment and operational efficiency across all product teams.
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Collaborated closely with the Chief Product Officer to improve customer satisfaction by refining product vision and discovery processes, leveraging advanced data analytics and market research for precise feature prioritization and market fit.
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Boosted customer engagement and service capabilities by managing a multimillion-dollar Salesforce CRM integration project, leading a cross-functional team of internal product teams and external consultants.
5/2023 - 4/2024
Getir US
Business Data Analyst II
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Enhanced customer NPS for delivery experience by 50% by implementing a robust workforce performance system, leading field teams to focus on performance and attendance discipline.
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Achieved $10M annual cost savings by spearheading a cross-functional analytical team in workforce forecasting, leveraging predictive analytics and machine learning to support informed decision-making and operational efficiency.
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Improved technical proficiency and team skills by mentoring and training six business analysts, developing their skills in Tableau, Google Sheets, and ThinkCell.
9/2022 - 5/2023
Getir US
Business Data Analyst I
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Boosted leadership decision-making speed by 50% through comprehensive data analysis and the development of consolidated, dynamic dashboards.
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Reduced operational costs by 30% and improved warehouse performance by 100% by designing and implementing automated workforce planning tools, saving over 40 hours of manual work per week.
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Systematically identified and resolved complex problems that spanned Operations, Analytics, HR, and Tech teams by utilizing technical skills and strategic thinking.
2/2022 - 9/2022
