Sarel Can Kohen
PROFESSIONAL
EXPERIENCE
Getir
Product Manager II​
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Own the end-to-end payments domain across 5 verticals (grocery, food, ride-hailing, car rental, water), leading two cross-functional squads (10 engineers) to scale and optimize Getir’s in-house payment gateway processing millions of transactions per month.
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Designed and launched POS Retry and PSP Fallback mechanisms, recovering ~$1M in monthly revenue and mitigating ~$250K in downtime losses by ensuring resilience against provider outages.
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Reduced payment error rates from 3% to 1% through improved error classification, monitoring, and automated recovery, significantly enhancing reliability and customer trust.
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Built and rolled out an internal Payment Support Panel, reducing support resolution time from 20 minutes to under 3 minutes (75% improvement) by empowering operations with self-serve UI tools.
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Standardized PSP integration frameworks, cutting time-to-market for new providers from several months to weeks, increasing scalability and resilience.
8/2025 - Present
Getir
Product Manager I
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Drove the roadmap for Getir’s payments platform, ensuring high availability and compliance across platforms.
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Shaped product strategy for payment error management, identifying key failure points and prioritizing fixes that improved checkout reliability.
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Collaborated with Fraud and Finance teams to ensure compliance with PCI DSS requirements while maintaining customer experience.
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Initiated discovery for new payment methods and wallets, expanding customer choice and improving conversion in international markets.
4/2024 - 8/2025
Getir
Product Transformation & Project Manager II
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Spearheaded the transformation of the product organization to an OKR-led framework, improving strategic alignment and execution across all product teams.
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Partnered with the CPO to refine product vision and discovery practices, leveraging advanced analytics and market research for prioritization and market fit.
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Managed a multimillion-dollar Salesforce CRM integration, coordinating internal product teams and external consultants to improve service capabilities and customer engagement.
5/2023 - 4/2024
